FAQ

📌 Frequently Asked Questions (FAQ)

Welcome to KARMIZ — your destination for earrings that speak style, soul, and subtle elegance.
Here are answers to the most common questions. Still wondering? Just reach out — we got you.

❓ What materials do you use?

At KARMIZ, we combine style, comfort, and quality.
Our earrings are made with gold or silver-plated alloys, paired with refined stones that add a touch of light and elegance — all chosen to be lightweight and pleasant to wear.
Many pieces are also nickel-free, suitable for most sensitive ears.

❓ Are the earrings hypoallergenic?

Yes — many of our earrings are nickel-free and designed to minimize irritation, even for sensitive skin.

❓ Where do you ship from?

Our creative studio is based in Paris, and we collaborate with trusted global partners to ship directly to your door.
That’s how we deliver unique styles, quickly and efficiently.

❓ Do you ship internationally?

Yes, we ship worldwide 🌍
Once your order is processed, you’ll receive a tracking number for peace of mind.

❓ How long does shipping take?

Estimated delivery times:

France & Europe: 5–10 business days
Rest of the world: 7–15 business days
We’ll keep you updated every step of the way.

❓ How do I care for my earrings?

✨ Keep them shining by following these tips:

Avoid direct contact with perfumes, creams, and water
Store in a soft pouch or box
Wipe gently with a dry cloth when needed
With care, your KARMIZ pieces stay fresh for seasons.

❓ Can I return or exchange an item?

Of course. You can return items within 14 days of receiving them.
They must be unworn and in original packaging. Just contact us with your order number and we’ll assist you right away.